Leaders need to create an environment where their team feels appreciated and heard. Showing empathy is critical to achieving this. Here are some tips for practicing kindness in the workplace:
1. Pay close attention, listen, and enquire. Avoid making assumptions about what your team members are thinking or feeling. Instead, try to be curious and attentive to gain a better understanding.
2. Stay focused. When you're preoccupied with other tasks, giving your full attention to the person in front of you takes a lot of work. Put aside your phone and concentrate on your conversation.
3. Avoid being easily distracted. There will always be pressing deadlines, unexpected situations, and other workplace pressures. It's vital to take a step back and practice mindfulness. Encourage your team members to do the same and clarify that taking time for themselves is acceptable.